Frequently Asked Questions
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What is PowerConcepts?
PowerConcepts provides software training courses. We specialize on Microsoft but offer anything from Outlook to Quickbooks. To see the full schedule and book a class, please click here.
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How did PowerConcepts begin?
Frank Byl started PowerConcepts in the basement of his Kelowna home in 1998. Since then the business kept going and growing to eventually become Western Canada’s premier software training company. Today, we work with hundreds of clients from Vancouver to Toronto in the public, non-profit, and private sectors.
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Are courses available for individuals?
We provide courses for anybody! Check our Scheduled Courses section and choose the one you like. You may register right from the website, however, we suggest you contact us beforehand to ensure correct level placement.
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Can you design a course that is specific to my company's needs?
We are able to create tailored courses for our corporate clients. That's what PowerConcepts is all about - providing practical hands-on experience. Our highly trained Microsoft Master Instructors can compose a program that specifically targets your needs.
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Do you provide training outside of Kelowna?
One of our most cherished and unique competencies is being able to deliver personal corporate training anywhere in BC (or Alberta). We have state-of-the-art mobile computer lab and master instructors willing to do some travelling.
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Is there a way to get training outside of Canada?
Now we teach our courses worldwide! One of our newer services is an online training conference. Our Master Instructor would teach a class to your team live over the web. The course can be adjusted to your needs, and unlike most of the webinars is actually interactive. Questions are highly appreciated!
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What skill level do you provide courses for?
Each of our courses is available at all levels. If you contact us for guidance, we will make sure that you end up in the right class for your level.
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How do I register for a course?
There are couple of ways to register for a class. You can call us toll free at 1-877-954-8433, and our specialist would gladly explain you the difference between classes as well as pick the appropriate level for you. You can also register online (click here). To do that, just select the courses you like, check the box and add to cart, then proceed to your shopping cart for an easy sign-up routine. Lastly, you can visit us at 280 - 1855 Kirschner Rd in Kelowna. See you soon!