Microsoft Word Courses
Word training for people whose documents are long enough to fight back — styles, templates, tables of contents and mail merge.
Nobody books Word training because they cannot type. They book it because a 60-page document has stopped behaving: the numbering restarts for no reason, the table of contents will not update, and formatting one heading changes three others.
All of those are the same problem. Word has a structural layer — styles, section breaks, fields — and most people never touch it, formatting directly instead. Direct formatting works fine for two pages and fails predictably at twenty. Our Word training is built around that structural layer, because it is the difference between a document you fix once and a document you fix every time you open it.
The other half is mail merge, which is the feature most likely to be doing by hand what Word would do in four minutes. If you are producing letters, labels or certificates from a spreadsheet one at a time, that is the session that pays for the course.
Word courses are scheduled under Office 365 training in our catalog and run live with an instructor, in person or remotely. As with every public course, classes are capped at 10, you keep 90 days of video-library access afterwards, and you can retake it free for a year.
Dates, prices and registration for Word are handled in our booking system, which is always current. See the schedule and register. Prefer to talk it through? Contact us and we will help you pick the right level.
Word courses
Courses in this stream are scheduled through the booking system. The live Word schedule lists everything currently running, with dates and pricing. Course pages will appear here as the catalog is connected.
Where each course sits
Word runs inside the Introductory and Office 365 streams rather than as a standalone ladder. The live schedule lists the current runs.
Scroll the diagram sideways to see the full path.
If you are not sure which of these you are ready for, the skill assessment asks eight questions about what you already do and recommends one. It takes about five minutes and asks for nothing in return.
Who teaches this
Eleonora Hobbs — Microsoft Office Master Instructor
Teaches Microsoft Office. Read the full bio and meet the other instructors, including how the CAFE method structures a class.
What comes with the course
- 90 days of video-library access, with the exercise files from class.
- A free retake for one year — the same course again, at no charge.
- No more than 10 people in a public class.
- In person or live online, with the same hands-on format either way.
Training several people at once? Corporate training is scoped to your team's skill mix and built around your own files, which for a group is almost always the better format.
Word training questions
Will this fix a document that is already a mess?
Usually, yes — and rescuing an existing document is a normal thing to bring to class. Bring the file. Cleaning up direct formatting and reapplying styles is faster than most people expect once you know which order to do it in.
Does this cover mail merge?
Yes, including merging from an Excel list and the switches that control how dates and currency appear in the merged output — which is the part that usually goes wrong and sends people back to editing by hand.
Which version of Word do you teach?
The Microsoft 365 version. Styles, section breaks, fields and mail merge have been stable across versions for years, so the material transfers cleanly to Word 2019 and 2021.
How big are the classes?
Public classes are capped at 10 participants. That cap is the reason the instructor can work with your file rather than only the sample file, and it is deliberate rather than a scheduling accident.
Do I get a certificate?
Yes — a certificate of completion from PowerConcepts naming the course and the date. These are instructor-led PowerConcepts courses rather than Microsoft certification exams; if you need the exam credential, the training is good preparation but the exam is booked separately.
What happens if I need to take the course again?
You can retake the same course at no charge any time in the next year, on every course in the catalog. People use it when a promotion changes what they need, or when they simply want the second pass.