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Discuss the support you need to attend

Tell the training team what would help you participate before choosing a session. We will need to confirm the arrangements for your course, format and date.

How to contact the team

Use the attendance-support enquiry, email info@powerconcepts.ca or call 1-877-954-8433. You can discuss a prospective course before registering.

What to include

  • The course or application you want to learn, and the session date if known.
  • Whether you plan to attend online or are discussing a private workplace session.
  • The adjustment that would help you participate, and your preferred way for us to reply.
  • Any deadline you need an answer by before booking.

You do not need to include a diagnosis, medical records or other sensitive personal history. Focus on what you need to access the material, follow instructions and practise.

Examples of useful questions

  • Can I receive the exercise instructions in a format that works with my reading tools?
  • What options are available for captions, audio or written follow-up during this session?
  • Can I complete the exercise using the keyboard and my current assistive technology?
  • Can we discuss display size, pace, breaks or the physical setup of a proposed venue?

These are discussion prompts, not a list of guaranteed services. The application, instructor, meeting platform and delivery format affect what can be arranged. Confirm your essential requirements before payment or travel.

For employers and event organisers

Include attendance requirements when scoping the group session, so the proposed materials, technology and agenda can account for them. Share only the information the learner has agreed may be used.

See the live-class preparation guide and the event workshop planning kit.