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Prepare for your live class

A short setup check helps you spend class time practising. Use the instructions for your booked session to confirm the exact applications and training room.

Before the training day

  1. Check the exact course and part. Read its prerequisites and product notes. A browser edition, a desktop application and a different subscription can expose different features.
  2. Confirm the date, start and finish time. Check the time zone in the booking confirmation and the local time shown in your calendar. Ask if the two disagree.
  3. Open the required software. Sign in with the account you will use during the class. Confirm any licence, organisation permission or installation with your IT contact beforehand.
  4. Prepare your computer and audio. Use a device that can run the required application while you attend the live session. Test your microphone, speakers or headset and the meeting link provided for your class.
  5. Locate the practice files. Use the files supplied for your course. Keep a working copy and make sure you can open and save it.

Joining the correct room

The contact page lists Power Concepts’ Whereby training rooms. Use the room specified in your joining instructions; a room link alone does not establish that you have booked a place. Contact the team if you have not received instructions.

Understand screen sharing before you use it

If your session uses Whereby screen sharing, its Share control asks you to choose what to show: a screen, application window or browser tab, depending on the browser and device. Review that selection before you share. The chosen content can be visible to people in the meeting.

Close confidential files, messages and notifications first. Prefer the relevant application or tab when that meets the exercise need. Stop sharing when the demonstration or help request is finished. If the session uses an additional screen-viewing or assistance tool, ask the instructor to explain its permissions, visibility and stopping controls before enabling it.

A workplace computer may require IT approval for screen sharing, browser permissions or additional software. Do not change organisational security settings to bypass a restriction. Ask your IT contact and the training team to agree an appropriate setup.

Whereby’s current instructions cover sharing a screen, window or tab, camera and microphone permissions and screen-sharing troubleshooting.

Choose appropriate practice information

Use the supplied fictional examples for public classes. For a private workshop, agree any workplace-file use in advance with the data owner and instructor. Remove customer, employee, payroll, financial or access information that is not needed for the exercise. An anonymised copy should not alter your live records.

Discuss an attendance need before booking

If you need a particular format, display adjustment, keyboard workflow, captioning arrangement or break pattern, contact us about attendance support. Describe the adjustment that would help; you do not need to send a diagnosis or medical records.

After the course

Use student sign-in for your course access, or read how student access works. The FAQ explains public-course video access and refresher terms. Private-session inclusions follow the agreed quote.

Ask about your setup or call 1-877-954-8433.