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Live online training for distributed teams

A real instructor in real time, for teams that are not in one building — not a recorded course with a discussion forum.

The phrase "online training" covers two completely different products. One is a video library with a quiz at the end. The other is a live instructor teaching your people at a scheduled time, answering their questions about their files. This is the second one, and the distinction is worth being pedantic about, because completion rates for the first are famously terrible.

The software we use lets the instructor see every participant’s screen at once. That single capability is what makes remote training work: the instructor spots the person who selected the wrong range four steps ago and fixes it before it becomes twenty minutes of quiet frustration. Without it, remote training degrades into a lecture.

For distributed teams this format is usually better than on-site, not merely cheaper. Nobody travels, the session can be split across mornings instead of consuming whole days, and people are working on their own machines with their own data throughout.

Sessions are scheduled to suit your team rather than the public calendar, including across time zones. Recordings of your own session can be arranged, and every participant still gets the 90 days of video-library access that comes with any PowerConcepts course.

When this is the right format

  • The team is spread across offices, cities or time zones
  • You would rather run four short sessions than two full days
  • People work on their own laptops and their own data
  • Travel cost or time away from the desk is the thing blocking training

If none of those describe your situation, the other two formats are On-site training and Excel for teams. For one or two people rather than a team, the public course schedule is usually better value.

The material most often covered

For this format the material most often requested is Teams training — teams training that covers the part nobody explains: where the files actually live, and why that determines whether Teams works.

Corporate scoping is not limited to one hub, though. A single engagement regularly mixes applications: Excel for the finance team and Teams for everyone else is one of the most common combinations we quote.

Organisations of this shape

Two of the client profiles worth reading alongside this: Kal Tire and Canadian Cancer Society. Both describe the training problem rather than reporting engagement results, for reasons set out on the case studies page.

Getting a quote

Scoping is a conversation rather than a form. Tell us what is not working — one or two sentences is enough to start — and we will come back with something concrete. Having your team take the skill assessment first is genuinely useful: the spread of scores across a department tells us more than a job-title list does.

Talk to us about your team