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Microsoft Teams Training

Teams training that covers the part nobody explains: where the files actually live, and why that determines whether Teams works.

Most organisations did not roll Teams out so much as discover it had happened. Chat got used immediately, meetings moved over within a month, and the file and channel structure was never designed — so three years later the same document exists in four channels and nobody is sure which is current.

This training starts from what is underneath. Every Teams team is a SharePoint site, every channel is a folder in it, and almost every confusing thing about Teams files makes sense the moment you can see that. Once people can see it, the questions change from "where did it go" to "where should this live".

From there: channels versus chats and when each is right, meetings that produce notes and actions rather than a recording nobody watches, co-authoring without version conflicts, and the settings that determine who can see what. PowerConcepts has been running on Office 365 and SharePoint internally since 2013 and implementing it for clients since — this is the stack we use, not one we read about.

Available as a public class or, more often for Teams, as corporate training built around your actual tenant and your actual channel structure. If the goal is to get one team working the same way, the corporate format is usually the one that sticks.

Dates, prices and registration for Teams are handled in our booking system, which is always current. See the schedule and register. Prefer to talk it through? Contact us and we will help you pick the right level.

Teams courses

Courses in this stream are scheduled through the booking system. The live Teams schedule lists everything currently running, with dates and pricing. Course pages will appear here as the catalog is connected.

Where each course sits

Teams skill path: how the courses build on each otherCollaboration sequenceIntroduction to TeamsIntroductoryTeams & SharePointIntermediateCorporate rolloutTeam-wide

Scroll the diagram sideways to see the full path.

If you are not sure which of these you are ready for, the skill assessment asks eight questions about what you already do and recommends one. It takes about five minutes and asks for nothing in return.

Who teaches this

Frank Byl — Microsoft Master Instructor

Teaches Excel, Office 365, SharePoint, Project. Read the full bio and meet the other instructors, including how the CAFE method structures a class.

What comes with the course

  • 90 days of video-library access, with the exercise files from class.
  • A free retake for one year — the same course again, at no charge.
  • No more than 10 people in a public class.
  • In person or live online, with the same hands-on format either way.

Training several people at once? Corporate training is scoped to your team's skill mix and built around your own files, which for a group is almost always the better format.

Teams training questions

Should we train the whole team together?

For Teams, usually yes. The problems it solves are shared conventions — where files go, when to use a channel instead of a chat — and a convention only one person has learned is not a convention. Corporate training is built around your tenant for exactly this.

Does this cover SharePoint?

It covers the SharePoint layer that Teams sits on, because you cannot explain Teams files without it. Deeper SharePoint work — site structure, permissions, document libraries as a system — is corporate training territory rather than a public class.

Can you train us in our own Teams environment?

That is the usual arrangement for corporate delivery. Training in your own tenant means the channel names, the sites and the permissions are the ones people will use on Monday, rather than a demo tenant that behaves differently.

How big are the classes?

Public classes are capped at 10 participants. That cap is the reason the instructor can work with your file rather than only the sample file, and it is deliberate rather than a scheduling accident.

Is remote training the same course as in person?

The same course, the same instructor and the same exercise files. For remote delivery we use software that lets the instructor see every participant’s screen, so when you get stuck the instructor sees it rather than waiting for you to describe it.

What happens if I need to take the course again?

You can retake the same course at no charge any time in the next year, on every course in the catalog. People use it when a promotion changes what they need, or when they simply want the second pass.