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Outlook Training for Managers

Plan Outlook training focused on communication, scheduling and review workflows. Discuss your goals and workshop scope with Power Concepts.

By Power Concepts. Course sources reviewed .

Make management commitments visible in Outlook

Managers need a personal system that distinguishes their own work from requests delegated to others. The training brief should describe how commitments are reviewed, not merely how email is filed.

An illustrative practice exercise

An illustrative manager receives a decision request, delegates a data check and promises a client response after the check. The exercise links the promise to a realistic follow-up time.

  1. Identify the next action and responsible person.
  2. Schedule review of work awaiting input.
  3. Reassess the calendar when a priority changes.

Check the result

Check whether the original promise remains visible after delegation. A reminder should support a management decision rather than become a substitute for confirming progress.

Confirm the right training scope

Review the Outlook learning options and tell us whether the priority is inbox handling, calendar planning or strategic work habits. Confirm feature support for your version before choosing a session.

Related options: Outlook Training Courses: Compare Your Level; Corporate training; Excel skills assessment.

Compare the published course pathways

These public outlines are starting points for the skills discussed above. A role-specific example or requested workshop topic is not automatically included in every public session. Check the outline and confirm any must-have requirement before booking.

Introduction to Outlook

Learn Outlook as a connected set of email, calendar, contact and task tools. Build confidence with everyday messages, attachments, appointments and follow-up work before progressing to automation or strategic management.

Listed duration: 4 hours

  • Navigate Outlook information types
  • Create and organise email messages
  • Manage folders and attachments
View dates and fees

Outlook Intermediate

Build a more organised Outlook workflow using rules, Quick Steps, QuickParts, calendars and tasks. The published syllabus explicitly uses Outlook Classic and includes a comparison with New Outlook.

Listed duration: 4 hours

  • Compare Classic and New Outlook
  • Quick Steps and QuickParts
  • Rules, signatures and out-of-office notices
View dates and fees

Outlook Strategic Management

Organise priorities and follow-up work in Outlook with dashboards, tasks and custom views. The course focuses on a repeatable management routine for people coordinating several projects and a busy inbox.

Listed duration: 4 hours

  • Build a view of appointments, tasks and follow-ups
  • Create a one-week look-ahead
  • Manage and prioritise tasks
View dates and fees

Discuss your training needs

Send the work task, learner count and software version. Power Concepts can confirm whether a public course or a scoped workshop is suitable, along with availability and a written quote.

Prepare an email enquiryCall 1-877-954-8433

Your email app opens with a draft for you to edit and send. No information is submitted by this page. You can also email info@powerconcepts.ca directly.

Sources and booking details

Practice scenarios on this page are illustrative. Fees, dates, delivery arrangements, feature availability and custom scope must be confirmed for your booking.